Terms of Service
Last updated: January 30, 2026 | Effective: January 30, 2026
1. Agreement to Terms
Welcome to STUDIO xCHANGE. These Terms of Service ("Terms") govern your access to and use of our website, applications, and services (collectively, the "Platform"). By accessing or using the Platform, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree to these Terms, you may not access or use the Platform. If you are accessing the Platform on behalf of a business or entity, you represent that you have the authority to bind that entity to these Terms.
2. Eligibility
To use the Platform, you must:
- Be at least 18 years old
- Have the legal capacity to enter into a binding agreement
- Not be prohibited from using the Platform under applicable law
- Provide accurate and complete registration information
3. Account Registration
To access certain features of the Platform, you must create an account. When creating an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Keep your password secure and confidential
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use
We reserve the right to suspend or terminate accounts that violate these Terms or contain inaccurate information.
4. Platform Services
4.1 Marketplace
STUDIO xCHANGE provides a marketplace platform that connects music industry professionals for collaboration, barter exchanges, and paid services. We act as an intermediary and are not a party to agreements between users.
4.2 Connect Pass
The Connect Pass allows users to submit proposals to other creatives. A pre-authorization hold is placed on your payment method when you submit a proposal. The charge is only captured if the proposal is accepted. If declined or expired, the hold is voided.
4.3 Studio Bookings
Our Day of Deals feature allows users to book discounted studio time. Bookings are subject to studio availability and the studio's terms and conditions.
4.4 Pro Subscription
Pro subscribers receive enhanced features including unlimited proposals, no per-connection fees, and priority support. Subscriptions are billed monthly and can be cancelled at any time.
5. User Conduct
You agree not to:
- Violate any applicable laws or regulations
- Infringe on the intellectual property rights of others
- Post false, misleading, or fraudulent content
- Harass, abuse, or threaten other users
- Send spam or unsolicited communications
- Attempt to circumvent our fee structure
- Use the Platform for any illegal purpose
- Impersonate another person or entity
- Interfere with the proper functioning of the Platform
- Scrape, crawl, or use automated means to access the Platform without permission
- Upload viruses or malicious code
- Collect user information without consent
6. User Content
6.1 Your Content
You retain ownership of content you post on the Platform ("User Content"). By posting User Content, you grant us a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and distribute your User Content in connection with operating the Platform.
6.2 Content Standards
User Content must not be illegal, obscene, defamatory, threatening, infringing, or otherwise objectionable. We reserve the right to remove any User Content that violates these Terms.
6.3 Responsibility
You are solely responsible for your User Content. We do not endorse or guarantee the accuracy of any User Content.
7. Payments and Fees
7.1 Fee Structure
- Connect Pass: $5.99 per accepted connection
- Pro Subscription: $12.99 per month
- Studio Bookings: Studios pay a referral fee on bookings
- Paid Offers: Platform fee deducted from seller payout
7.2 Payment Processing
All payments are processed by Stripe. By making a payment, you agree to Stripe's terms of service. We do not store your complete payment information on our servers.
7.3 Refunds
Connect Pass fees are non-refundable once a connection is accepted. Pro subscription refunds are handled on a case-by-case basis. Studio booking refunds are subject to the studio's cancellation policy.
7.4 Proposal Expiration
- Barter proposals expire after 72 hours
- Cash offers expire after 7 days
- If a payment fails after acceptance, you have 24 hours to fix it
8. Intellectual Property
The Platform and its original content, features, and functionality are owned by STUDIO xCHANGE and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
Our trademarks and trade dress may not be used in connection with any product or service without prior written consent.
9. Disclaimers
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that the Platform will be uninterrupted, secure, or error-free. We do not guarantee the quality, accuracy, or reliability of any content or transactions.
STUDIO xCHANGE is a marketplace platform. We are not responsible for the actions, content, or quality of services provided by users. Users are solely responsible for their interactions and agreements with other users.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, STUDIO xCHANGE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE PLATFORM.
Our total liability for any claims arising under these Terms shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.
11. Indemnification
You agree to indemnify, defend, and hold harmless STUDIO xCHANGE, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising out of or related to:
- Your use of the Platform
- Your User Content
- Your violation of these Terms
- Your violation of any rights of another party
12. Dispute Resolution
12.1 Informal Resolution
Before filing a claim, you agree to try to resolve the dispute informally by contacting us at legal@studioxchange.com. We will attempt to resolve the dispute within 30 days.
12.2 Arbitration
If informal resolution fails, any disputes shall be resolved through binding arbitration in accordance with the American Arbitration Association's rules. The arbitration shall take place in Los Angeles, California.
12.3 Class Action Waiver
You agree to resolve disputes individually and waive the right to participate in class actions or class arbitrations.
13. Termination
We may terminate or suspend your account and access to the Platform immediately, without prior notice or liability, for any reason, including if you breach these Terms.
Upon termination, your right to use the Platform will immediately cease. Provisions that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.
14. Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on the Platform and updating the "Last updated" date. Your continued use of the Platform after changes constitutes acceptance of the modified Terms.
15. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.
16. Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
17. Contact Us
If you have any questions about these Terms, please contact us:
- Email: legal@studioxchange.com
- Website: mystudioxchange.online